🌊 The Coastal Copy Advantage

At Coastal Copy, customer satisfaction isn’t just a department—it’s a mindset that drives every action we take. We focus on building long-term partnerships by delivering consistent, responsive, and customized support that keeps your business running smoothly.

Customer-First Service

🎯 Custom Solutions

Personalized recommendations
Right-sized plans to fit your workflow and budget

🔧 Proactive Maintenance & Training

Preventative service and diagnostics
On-site and virtual user training included

🛠️ Responsive Local Support

95% First Call Resolution
Local techs and account managers who know your business

📍 Local Roots, Regional Strength

🌐 Smart, Automated Support

Remote monitoring of hardware and performance
Automatic toner delivery — never run out again

Deep ties in the community
Backed by a full regional infrastructure for speed and reliability

🌊 Coastal Copy
Core Values

🛎️ Customer Service

We respond quickly, reliably, and with purpose. Our customers are at the heart of everything we do, and we pride ourselves on being accessible, solution-oriented, and proactive.

🎯 Professionalism

We are committed to learning, growing, and continuously improving. With humility and accountability, we strive to bring our best to every task and interaction.

🤝 Reliability

We keep our word. From service calls to deadlines, we follow through—because trust is built on consistency and results.

👥 Teamwork

We collaborate respectfully, support each other, and move toward shared goals. We believe in working hard, lifting each other up, and having fun along the way.

The Management Team

TOM RIZK, PRESIDENT

As the President of Coastal Copy, I've led the company to become the largest independently owned dealership in the Tri-County. With decades of experience, my leadership is driven by a commitment to exceptional service and strong community ties.

JOE RIZK, GENERAL MANAGER

I oversee day-to-day operations at Coastal Copy, ensuring that both customers and employees receive the highest level of support. My dedication to operational excellence keeps the company running smoothly and efficiently.

I manage the administrative functions of Coastal Copy, bringing my keen organizational skills and attention to detail to ensure seamless operations across all departments.

SUZANNE BROWN, ADMINISTRATION MANAGER

TONY PRZYBYLA,
SERVICE MANAGER

I head the service team, utilizing my extensive technical expertise to guarantee prompt and effective maintenance and repair services for all of our clients.

JAMIE HAGGAR,
MAJOR ACCOUNT MANAGER

I specialize in managing major accounts, providing personalized service and tailored solutions to meet the unique needs of our largest clients.

”I am serving Ventura County with a focus on building lasting relationships and delivering customized solutions to meet the needs of local businesses.”

- PAUL CHIHA, VENTURA COUNTY

”I am dedicated to serving Santa Barbara County, offering expert guidance and support to help businesses find the right office equipment for their operations.”

- ALEX MURILLO, SANTA BARBARA COUNTY

”I bring extensive knowledge of office technology to Santa Barbara County, working closely with clients to provide the best products and services available.”

- DAVID ROBB, SANTA BARBARA COUNTY

”I am the go-to sales representative for San Luis Obispo County, known for my commitment to understanding each client’s needs and supplying exceptional service.”

- RONY RUANO, SAN LUIS OBISPO COUNTY

Our Sales Reps

Coastal Copy past and present

Founded in the 1960s to meet the need for high-quality office equipment and exceptional service in the area, Coastal Copy is now the premier dealership for business-class machines. Our central location and local workforce ensure quick response times and personalized service for clients throughout the region.

In 1978, Tom Rizk acquired Coastal Copy, transforming it from a small, three-man operation into the largest independently owned dealership in the Tri-County area, with four locations and 25 employees. Through dedication and hard work, the company has built a reputation for outstanding service and reliable products.